Support

Use the menu bar at the top of the screen and click EasyBooks > About EasyBooks to display information about the app. Find out whether you are running the Website edition or the Mac App Store edition.

The website edition stores its backup files in your Documents folder under the sub folder EasyBooks. Find the most recent backup and either open it in EasyBooks using File > Restore or double-click it to open it.

If you downloaded the app from the Mac App Store, the location is not directly accessible from Finder as the app is sandboxed and is only able to store files in its own container.

Open Finder, then click the menubar option Go > Go to folder  (or SHIFT+CMD+G). In the dialog that appears, paste the following:

~/Library/Containers

You should see a list of folders that look a little like web addresses. You should see the name of the app, probably at or near the bottom, starting  uk .co.geode ... . If you are using EasyBooks, look for the folder  uk .co.geode.easybooks. Or for Easy Invoice, look for  uk .co.geode.easyinvoicemac. Open the folder and you should see a subfolder called Data, and within this a folder called Documents.

You should see a folder with the name of the app, and under that a folder called Backups. Find the most recent backup and either open it in EasyBooks using File > Restore or double-click it to open it.

Connect the iPhone or iPad to a computer running iTunes.

1. Open iTunes on your Mac or PC.
2. Connect your iPhone, iPad, or iPod touch to your computer using the USB cable that came with your device.
3. Click your device in iTunes. Get help if you can't find it.
4. In the left sidebar, click Apps. Then, scroll to the File Sharing section at the bottom of the page.
5. Select EasyBooks to see which files are available for sharing in that app on your device. You should see a folder titled Backups. Drag this folder to your Mac desktop.

Once you have found the most recent backup, you can open it in EasyBooks. The easiest way to do this is to move the file onto your iOS device using iCloud Drive, AirDrop, Dropbox or by sending it to yourself in an email. Once you can view the file on iOS, choose the option to open it in EasyBooks.