Easy Books makes its own backups when there is a chance of your data being lost. These automatic backups are intended for the situations such as accidentally deleting a business and are stored for a limited time.
To restore from an automatic backup, you first need to locate it. The location depends on whether you are running Easy Books on a Mac or iOS. On the Mac, it further depends on which edition you are running; i.e. the Mac App Store or the Website.
Use the menu bar at the top of the screen and click Easy Books > About Easy Books to display information about the app. Find out whether you are running the Website edition or the Mac App Store edition.
The website edition stores its backup files in your Documents folder under the sub folder Easy Books. Find the most recent backup and either open it in Easy Books using File > Restore or double-click it to open it.
Mac App Store Edition
If you downloaded the app from the Mac App Store, the location is not directly accessible from Finder as the app is sandboxed and is only able to store files in its own container.
Open Finder, then click the menubar option Go > Go to folder (or SHIFT+CMD+G). In the dialog that appears, paste the following:
You should see a list of folders that look a little like web addresses. You should see the name of the app, probably at or near the bottom, starting uk.co.geode.... If you are using Easy Books, look for the folder uk.co.geode.easybooks. Or for Easy Invoice, look for uk.co.geode.easyinvoicemac. Open the folder and you should see a subfolder called Data, and within this a folder called Documents.
You should see a folder with the name of the app, and under that a folder called Backups. Find the most recent backup and either open it in Easy Books using File > Restore or double-click it to open it.
iOS Device (iPhone, iPad)
Connect the iPhone or iPad to a computer running iTunes.
- Open iTunes on your Mac or PC.
- Connect your iPhone, iPad, or iPod touch to your computer using the USB cable that came with your device.
- Click your device in iTunes. Get help if you can't find it.
- In the left sidebar, click Apps. Then, scroll to the File Sharing section at the bottom of the page.
- Select Easy Books to see which files are available for sharing in that app on your device. You should see a folder titled Backups. Drag this folder to your Mac desktop.
Once you have found the most recent backup, you can open it in Easy Books. The easiest way to do this is to move the file onto your iOS device using iCloud Drive, AirDrop, Dropbox or by sending it to yourself in an email. Once you can view the file on iOS, choose the option to open it in Easy Books.